The Benefits of Having Your Own Delivery Team

Man loading packages into the van

In the fast-paced world of business, where every second counts, efficient and reliable delivery services can make all the difference.

For companies that rely on timely traceable deliveries, where personalised customer service is a priority, it can be challenging to make a decision between managing a delivery team in-house or outsourcing to a third-party provider.

Of course, there is a third option – ‘insourcing’ your delivery operation to a transport and logistics company that provides you with trained drivers and branded delivery vehicles perfectly suited to your business needs, manages holiday and sick leave, and covers vehicle registration, maintenance and insurance, all for one agreed, fixed, price.

Opt for ‘insourcing’ not ‘outsourcing’

In this blog post, we will explore the advantages of ‘insourcing’ your delivery and logistics needs to a company like Ontime Delivery Solutions that provides you with your own dedicated delivery driver or team, and we explain how it can unlock efficiency, control, and success in your service delivery management.

Unlock efficiency and control with your dedicated delivery team

One of the primary benefits of having a company like Ontime Delivery Solutions provide your delivery team, is the unparalleled level of control it provides.

Our innovative suite of GPS, route planning and scheduling technologies, combined with our logistics expertise make service delivery management a seamless process, giving you direct oversight of your delivery operations.

From setting delivery schedules to monitoring performance, the Ontime approach allows you to fine-tune every aspect of your logistics to meet your specific business needs, maintaining open lines of communication and providing surety.

Control and oversight 

Our system allows you complete control of your own service delivery whereby you manage the where, when and how deliveries are performed without the headaches, leveraging tailored delivery management solutions that align with your company’s goals and standards.

Our technology gives you the flexibility to adapt quickly to changes in demand, optimise routes, and make instant adjustments to ensure maximum efficiency and reduce costs. This level of control is a game-changer in industries where precision, cost and speed are critical.

Discover the Advantages of Managing Your Logistics In-House

The benefits of partnering with Ontime to managing your in-house delivery team extend beyond control and efficiency.

Transparency is another key advantage. Unlike outsourcing, where the inner workings of the delivery management process may be obscured, Ontime provides transparency at every step of the delivery process.

This transparency builds trust within your organisation and enables you to keep your clients well-informed about the status of their deliveries, providing information on the real-time location of delivery vehicles, notifications of delays, and rapid response to customer enquiries.

Streamline Operations for Success

Efficiency and transparency go hand in hand with streamlined operations. When you insource your service delivery operation, you’ll receive a comprehensive understanding of your company’s logistics and of the true costs of your transport operation.

This knowledge is invaluable in optimising delivery runs, identifying areas for improvement, saving you time and reducing costs.

Ontime provides a dedicated support team for every client, implementing delivery management software tailored to your specific requirements, ensuring a seamless and integrated approach to your transport and logistics. 

The Benefits of Insourcing to Ontime


Insourcing to Ontime offers greater control over your delivery operations, allowing you to make real-time decisions and adjustments to delivery routes as needed.


An insourced delivery team gives you complete visibility into your delivery management process, fostering responsiveness, trust and reliability with your clients.


Insourcing to Ontime provides you with a clear understanding of the costs of your transport and logistics operation, reassuring you that you have all the information you need to drive effective decision-making around route optimisation, scheduling, and resourcing for maximum productivity.

Knowledge of the Company and Clients

Because we recruit drivers specifically for your business, and comprehensively train them to your standards and customer service principles, Ontime drivers have a deep understanding of your company’s values and your customers’ expectations, ensuring a personalised, customer-centric approach.

Vehicles Suited to Your Business’ Needs

From one vehicle to 100, large or small vehicles, we tailor the fleet we provide to meet the unique requirements of your business, ensuring optimal performance and cost-effectiveness.

Telemetrics and GPS Software

We implement cutting-edge technology to track delivery runs and optimise routes, monitor driver behaviour, and enhance overall service quality.

Service Delivery Management

Our in-house team supports you and your warehouse every step of the way, with open channels of communication, and pro-active improvement-driven data and analysis.

The benefits of insourcing your delivery operation to Ontime are manifold. Beyond the immediate advantages of control and efficiency, our delivery solution brings transparency, a deep understanding of your company and clients, and the ability to create a consistent and reliable brand identity.

To learn how you can streamline your operations and lay the foundation for sustained success in the competitive landscape of modern business, by investing in service delivery management through a dedicated team from Ontime Delivery Solutions, click here or call 1300 132 367.

Contact Us

How can we help you?
Please select an option
Please enter your first name
Please enter your last name
Please enter a valid phone number
Please enter a correct email address
Please select a state
Please enter message