Vehicle Types
Delivery headaches slowing you down? Driver shortages, vehicle maintenance, and unreliable transport cost time and money, impacting customer satisfaction. Ontime Delivery Solutions provides drivers and vehicles into your business so you can take your mind off managing your deliveries and refocus on serving your customers and growing your business, a seamless extension of *your* team.
We’re not a courier service; we’re your long-term, outsourced delivery department. We provide a complete, permanent fleet solution: drivers, vehicles, and management, handling everything from recruitment and training to vehicle maintenance and route optimisation. Your dedicated account manager acts as your delivery department manager, working with our team and your in-house team. We ensure your goods arrive on time, every time.
Imagine your own delivery team, without the management headaches. That’s Ontime Delivery Solutions: permanent drivers, our vehicles, exclusively serving *your* business. No more inconsistencies or driver absenteeism. Our drivers become your brand ambassadors, trained to your specific needs, even wearing your uniforms. We handle the HR, service, maintenance, and admin.
Comprehensive Vehicle and Delivery Solutions
We have the right vehicle for every delivery. We offer a wide range of meticulously maintained vehicles, perfectly matched to your delivery needs. From temperature-sensitive items to bulky industrial supplies, we have the expertise and equipment to handle it all – reliably and efficiently.
Our Diverse Fleet
- Vans: 1-tonne and 2-tonne vans for high-volume local deliveries. Need refrigeration? We offer freezer and chiller options. Van Delivery Services
- Trucks: Box trucks from 4 to 14 tonnes for larger deliveries. Specialised options include:
- TautLiners: Easy side access for quick loading.
- Pantechs: Maximum protection for valuable or sensitive items.
- Tailgate Lift Trucks: Hydraulic lifts for safe handling of heavy items.
Our drivers are trained *by* your team, *in* your business, following *your* processes. They’ll handle your items with the same care as your own staff. Specific loading protocols? Delicate handling? Our team will adhere to your standards, becoming indistinguishable from your in-house team. Drivers can wear your branded uniforms, and we can brand our vehicles – a seamless extension of your brand. We have many different vehicle types to suit your needs.
The Ontime Advantage and Services
More than just vehicles and drivers, we provide a complete, hassle-free delivery solution. We’re the only company that offers guaranteed zero downtime, dedicated delivery teams, and highly customisable solutions.
- Dedicated Teams, Your Brand: Permanent drivers and vehicles, exclusively yours. Consistent service. Our drivers become *your* team.
- Zero Downtime Guaranteed: We maintain a reserve fleet. Driver absenteeism or vehicle breakdowns won’t disrupt your business.
- Truly Customisable: We adapt to *you*. Need specific vehicles (refrigeration, tailgate lifts)? We tailor everything to your delivery needs.
- Data-Driven Efficiency: We optimise routes to reduce transport costs. Reports demonstrate the savings.
- Proactive Support: A dedicated account manager and 24/7 support.
- Guaranteed Careful Handling: Our drivers follow your procedures. Your customers won’t know the difference.
Contact Us
Stop stressing about deliveries. Contact us today for a no-obligation discussion. Improve efficiency and gain a competitive edge.
Frequently Asked Questions
What types of businesses do you typically service?
We primarily partner with wholesalers, distributors, and manufacturers. Our ideal clients are established businesses with significant delivery volumes, often already operating in-house fleets of three or more vehicles. These businesses understand the complexities and costs associated with managing their own delivery operations and are seeking a reliable, scalable, and cost-effective solution.
While we’re equipped to serve a diverse range of industries, we have particular expertise in supporting businesses within the following sectors:
- Automotive: Efficient and timely delivery of parts to dealerships, repair shops, and suppliers. This includes everything from small components like spark plugs and filters to larger items like body panels and engine parts.
- Healthcare: Secure and reliable transport of medical supplies, equipment, and specimens. We understand the critical importance of temperature control and time sensitivity in this industry, and our services are designed to meet those specific needs.
- Food & Beverage: Transport of perishable and non-perishable food items, with options for refrigerated transport (both chiller and freezer capabilities) to maintain optimal temperature control and ensure product integrity. We work with food manufacturers, distributors, wholesalers, and retailers.
- Manufacturing: Delivery of raw materials, finished goods, and other industrial supplies. We can handle heavy-duty materials, tools, and equipment, delivering to construction sites, manufacturing facilities, and other industrial locations.
What are your operating hours?
Our support team is available 24/7 to address your needs. We understand that business doesn’t always adhere to a 9-to-5 schedule, and we’re committed to providing uninterrupted service.
We offer flexible scheduling options that are tailored to align perfectly with your specific business hours and delivery requirements. Whether you need early morning deliveries, late-night pickups, or weekend service, we can accommodate your needs. Our goal is to ensure that our services seamlessly integrate with your operations, providing maximum convenience and efficiency. Every delivery is important to us.
How do I get a delivery quote?
Obtaining a free, no-obligation quote is simple and straightforward. You have three convenient options:
- Phone: Call us directly at 1300 132 367. Our friendly and knowledgeable team will be happy to discuss your needs and provide a preliminary estimate over the phone.
- Email: Send us an email outlining your delivery requirements. Be as specific as possible, including details such as the volume and frequency of deliveries, types of vehicles needed, and any special handling instructions.
- Website Contact Form: Visit our website, ontimedeliverysolutions.com.au and fill out the contact form. This form allows you to provide detailed information about your needs, ensuring we have a comprehensive understanding of your requirements.
Once we receive your inquiry, we’ll conduct a thorough assessment of your needs. This may involve asking follow-up questions to gather more information. We’ll then develop a tailored quote that reflects your specific circumstances and provides a clear breakdown of the costs involved.
What are your payment options?
We offer flexible payment options designed to suit your business needs and ensure a smooth and convenient financial process. Our standard payment methods include:
- Monthly Invoicing: We provide detailed monthly invoices outlining all services rendered and associated costs. This allows for easy tracking and budgeting.
- Direct Debit: For added convenience, we offer a direct debit option, allowing for automatic payments from your designated bank account. This eliminates the need for manual payments and ensures timely processing.
We’re committed to working with you to determine the most suitable payment option for your business. During the quote process, we’ll discuss your preferences and establish a payment arrangement that aligns with your financial procedures.
Do you offer insurance?
Yes, absolutely. We provide comprehensive insurance coverage for all our vehicles and drivers. This is a crucial aspect of our service, ensuring your peace of mind and protecting your business from potential liabilities.
Our insurance policy covers a wide range of potential incidents, including accidents, damage to goods, and public liability. We understand the importance of having adequate protection, and our coverage is designed to meet the highest industry standards. Specific details of our insurance coverage can be provided upon request.
How do I track my deliveries?
We offer complete transparency and real-time tracking capabilities for all deliveries. We understand the importance of knowing where your goods are at all times, and our system provides you with the information you need to stay informed and manage your operations effectively.
You can access this information through our online portal, OnTime Earth. This user-friendly platform allows you to:
- Monitor Shipment Progress: Track the current location of your deliveries in real-time on a map.
- View Estimated Time of Arrival (ETA): See accurate ETAs, allowing you to plan accordingly with our estimated time frames.
- Access Proof of Delivery (POD): View and download electronic proof of delivery documents, including signatures and timestamps.
- Review Delivery History: Access a comprehensive history of past deliveries, providing valuable data for analysis and reporting.
What are your service areas?
We provide dedicated delivery services within major metropolitan areas in Victoria, Western Australia, South Australia, New South Wales, and Queensland. This concentrated approach allows us to offer unparalleled localised expertise and ensure efficient service in densely populated areas.
By focusing on metropolitan regions, we can optimise our routes, minimise transit times, and provide a higher level of responsiveness to our clients’ needs. Our drivers are intimately familiar with the local roads and traffic patterns, ensuring timely and reliable deliveries.
Pricing
Transparent and tailored. Based on: number of vehicles/drivers, vehicle types, the time required for your deliveries, distance/frequency, and specialised services. Flexible terms. Contact us for a quote.
Operating Locations
We operate across Australia, focusing on providing dedicated delivery services within major metropolitan areas in Victoria, Western Australia, South Australia, New South Wales, and Queensland. This allows us to provide localised expertise and efficient service in densely populated areas.
Get a Free Quote Today
Delivery headaches holding you back? Ontime Delivery Solutions provides the solution. We have a range of vehicles and provide many services. We create a customised plan, freeing you to focus on growth. Let us handle the logistics.